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XENNECT Mobile App Setup

Step 1: Download & Install

Download and Install our mobile app from the Apple App Store or the Google Play Store.

Step 2: Log In

Once installed, launch the app and log in with your phone extension credentials. Your username is usually your email address. Your password is the password you set after clicking on the link in the Welcome Email we sent to you for setting up your extension.

Android

iOS

Step 3 (Optional): Forgot Username or Password

If you don't know your username or password, you can reset it by clicking on the 'Forgot Login Name' or 'Forgot Password' link through the XENNECT Customer Portal.

Click or Tap on the button above to access the customer portal

Username or Password Reset

If you haven't received the Welcome Email, you can request a new one to be sent by clicking on the 'Are you a new user?' link through the XENNECT Customer Portal and entering your email address.

Resend Welcome Email

Next Step: Disable Hold on GSM Call - [Android Only]

This option is not available on iPhone and other iOS devices. Follow the next step ONLY if you're on an Android device.